Troubleshooting Skills in Computer Networks

PHyTER

Topic: Computer Networks

Target audience: Third year CS/IT undergraduates

Research Team: Kavya Alse, Sridhar Iyer

Troubleshooting is essential for computer science graduates. It is a complex process including diverse capabilities like causal reasoning, rich domain knowledge etc.

Kavya, in her thesis is trying to help students learn a structured process of troubleshooting. Computer Networking is a subject in the CS curriculum which offers apt opportunities to learn troubleshooting.

She has designed and developed a tool called PHyTeR which can be used with a network simulator to learn troubleshooting by doing a set of learning activities.

Publications

Kavya Alse, Sridhar Iyer, Sasikumar, M. Designing PHyTeR: A system to teach troubleshooting. Workshop on Technology Enhanced Learning of Thinking Skills in International Conference on Computers in Education (ICCE), Mumbai, India, 2016.
Kavya Alse. Teaching: Learning of Troubleshooting Skills for Computer Science Undergraduates. In Proceedings of the 2016 ACM Conference on International Computing Education Research (ICER), pp. 281-282. ACM, 2016.